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Customer Services C2BG (the Council’s Contact Centre) will be closed on Monday, 2nd May and will re-open at 8am on Tuesday, 3rd May 2022. The Emergency out-of-hours service can be contacted on the usual number of 01495 311556 during this period. The Piper Alarm service will also continue to operate. Enquiries regarding Piper lifeline alarms out of office hours should be directed to 0845 056 8035. Social Services Duty Team The Duty Team Office will be closed on Monday 2nd May 2022 and will re-open at 9am on Tuesday 3rd May 2022. During the Easter period please contact the Emergency Duty Team for Social Services on 0800 328 44 32. Payments & Benefits If you wish to make a payment a 24-hour automated payment line is available on 0845 604 2635 or payments can be made via our website - /en/home/ Household Waste and Recycling Centres Waste & recycling services, including nappy/hygiene collections and green waste will continue as normal. Please place your waste and recycling out for collection by 7am of the day of collection. Please make sure to break down any large cardboard items prior to collection. Household Waste and Recycling Centres will be open as normal. Visits to New Vale are by appointment only. You will be turned away if you do not have an appointment. More information – /en/resident/waste-recycling/household-waste-and-recycling-centre/ Registration Service Registration service will be unavailable on Monday, 2nd May 2022. The service will resume on Tuesday, 3rd May 2022 by appointment only.Ìý Community Hubs Community Hubs based in town centre libraries will be closed on Monday, 2nd May 2022. Thank you for your continued support! Ìý |
